Refund Policy
A legal disclaimer
The information provided by Central Coast Health Centre regarding our services and refund policies is intended for general information purposes only. While we strive to ensure that all information is accurate and up to date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, or availability with respect to the refund policy or the services offered.
By making a payment and booking a consultation, you acknowledge that you understand and agree to the terms of this refund policy. You accept that any issues regarding refunds or services must be resolved based on the stated terms, and Central Coast Health Centre reserves the right to modify its refund policy at any time without prior notice.
If you have any questions or conserns regards this refund policy or legal disclaimer, please don't hestiate to contact us.
Refund Policy - the basics
*Consultations Fees
A non-refundable deposit of $50 AUD is required at the time of booking for all consultations. This deposit will be deducted from the total consultations fee, which is to be paid in full at the end of the consultation.
Please note that the consultations fee does not include the cost of any herbal medicines provided during the sessions.
*Herbal Programs and classes
For any herbal programs entered into, there is a 2-week refundable period during which 3/4 of the program fee maybe refunded upon written request. After this 2-week period, the program fee becomes non-refundable.
Clients have one year to complete the herbal programs from the date of purchase.
*Cancellation Policy
If you need to cancel your appointment, please provide at least 24 hours notice to avoid forfeiting your deposit. Cancellations made within 24 hours may result in the loss of the non-refundable deposit.