Privacy Policy
1. Introductory
This privacy policy outlines how Central Coast Health Centre manages personal information in accordance with the Australian Privacy Principles (AAPs) under the Privacy Act 1988. As a Medical Herbalist, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly.
2. Information We Collect
We may collect the following types of personal information when you engage with our services:
*Personal Details: names, contact details (phone number, email address), and any other identifying information you provide.
*Health Information: details regarding your health history, current health conditions, and any treatments you are undergoing, relevant to your wellness journey.
*Payment Information: payment card details and billing information for services rendered (processed securely through third-party payment providers).
3. How We Collect Personal Information
We collect personal information in various ways, including:
*Direct Interactions: When you fill out forms on our website, sign up for consultations, or contact us via phone or email.
*Online Tracking: We may use cookies and similar technologies to collect information on how visitors use our website.
4. How We Use Personal Information
The personal information we collect is used for the following purposes:
*Service Provision: to provide you with herbal consultation and remedies tailored to your health needs.
*Communication: to communicate with you regarding your appointments, followups, and any health related advice.
*Quality Improvement: to improve our services and ensure that we meet your needs effectively.
*Legal Obligations: to comply with applicable laws, regulations or guidelines related to health care.
5. Why We Collect It
We collect personal information to:
*Ensure your safety and wellbeing through a thorough understanding of your health history.
*Tailor our services to meet your individual health and wellness goals.
*Maintain effective communication and foster a positive client-practitioner relationship.
6. Disclosure of Personal Information
Your personal information mybe disclosed to:
* Health professionals or practitioners involved in your care, with your consent.
*Professional regulatory bodies as required by law.
*Third-party service to faciltate billing or appointment management.
7. Security of Your Information
We take reasonable steps to protect your personal information from misuse, loss or unauthorised access. Information is stored securely and is only accessible by authorised personnel.
8. Access and Correction
You have the right to request acces to the personal information we hold about you. If you believe you information is correct, you can request corrections.
9. Changes to the Priovacy Policy
We may update this privacy policy to reflect changes in our practice or legal obligations. Any changes will be posted on our website.
10. Contact Us
If you have any questions or concerns regarding this privacy policy or your personal informations, please contact us.